Privacy Policy
Last updated: June 25, 2026
1. Information We Collect
To process your travel arrangements, visa applications, and flight bookings, we collect personal details including but not limited to:
- Full names, genders, dates of birth, and passport details.
- Contact details including email addresses, phone numbers, and physical addresses.
- Supporting document copies for visas (photographs, employment letters, bank statements).
- Spiritual pilgrimage forms for Hajj and Umrah registration.
2. How We Use Your Information
We use the information we collect to facilitate the travel and visa booking pipeline:
- Submit visa applications to embassies, consulates, and government agencies on your behalf.
- Book domestic and international airline seats through our GDS networks and IATA-certified channels.
- Establish hotel reservations, transfers, and coordinate pilgrimage services.
- Provide booking updates, flight status alerts, and customer support.
3. Information Security
We secure your personal records and sensitive documents with restricted physical access controls and industry-standard digital security procedures. Personal data, including passport copies, is accessible only to personnel directly involved in securing your visa or travel tickets.
4. Data Sharing & Third Parties
We do not sell or lease your personal information. Your details are shared solely with verified travel partners, including:
- Respective Consulates and Embassies for tourist/pilgrim visa processing.
- Airlines, hotel partners, and transport coordinators to validate itineraries.
- Authorized government bodies, where mandated for legal regulatory verification.
Questions or concerns?
If you have questions about how we manage customer credentials, please reach out to us at our main administrative branch or visit our Contact Us page to initiate an inquiry.